IT-Near- und Offshoring in deutschen Großunternehmen: Aktueller Stand, Motive und Auswahlkriterien
摘要
This study analyses current IT nearshoring and offshoring practices in large German companies. For this purpose, 33 CIOs and IT managers were interviewed. Due to the shortage of skilled labor in Germany, the main driver behind the geographical relocation of IT services abroad is the availability of resources in other countries. This also applies to the selection of suitable IT services for nearshoring and offshoring. While IT near- and offshoring was historically initiated primarily due to cost savings, this aspect plays a subordinate role today. Although the interviewees still see cost savings as a benefit, they expect this advantage to erode in the future due to the narrowing gap in international cost differences. Companies are mainly offshoring application services but are increasingly recognizing the potential to have higher-value tasks, e.g. project management and enterprise architecture management, performed from geographically more distant countries. Companies that only engage in IT nearshoring provide less than a third of their IT services in this way. Companies with IT offshoring presences have a higher degree of IT nearshoring/offshoring and perform almost half of their IT service abroad through their own resources. The most popular countries are Portugal for nearshoring and India for offshoring.