Vorgehen bei der Einführung einer Organisation für das Management von Enterprise Systems

The article at hand describes the introduction of an organizational unit for Enterprise Architecture Management in a German logistics company. The application landscape consists of a few in-house developments as well as various standard software systems, some of which are customized through configuration, while others are modified with non-standard extensions. The introduction of the organizational unit takes place as part of an action research project, covering three phases. The aim of this contribution is to derive recommendations for similar endeavours based on concepts from the literature and experiences from their practical application.