Nutzung von Low- und No-Code-Anwendungen zur Automatisierung von Geschäftsprozessen in regulierten Energiemärkten

The increasing relevance of low- and no-code applications in science and practice is due to the fact that they enable companies to automate processes and activities despite limited IT skills. This is particularly important as many companies are faced with challenges such as a shortage of skilled labor and an ageing workforce. Low- and no-code applications have considerable potential to successfully implement automation despite limited resources. As part of a case study in a company in the energy sector, the challenges posed by the implementation of low- and no-code applications were analyzed and how these can be overcome. Four success factors were derived from the findings, which can serve as a basis for other companies to successfully implement the development of low- and no-code automation. (1) A minimum viable product strengthens the understanding of LCNC platforms. (2) The modularization of development tasks can lead to more resource-efficient development. (3) By-products of development can continuously support automation projects. (4) Early releases in live systems provide valuable suggestions for improvement.