Background <p>Person-centred care (PCC) has been shown to improve health outcomes. The inclusion and incorporation of person-centredness in care has been a growing priority for healthcare organizations across Canada.</p> Methods <p>Person-Centred Care Quality Indicators (PC-QI) evaluate to what extent various PCC elements have been integrated into healthcare organizations. Using the first PC-QI, content analysis was performed on the mission, vision, and core value statements of 54 healthcare organizations to assess whether PCC is being included as a strategic and decision-making priority in the Canadian healthcare system.</p> Results <p>Fifty-three healthcare organizations (98%) included at least one domain of PCC in their statements. The three most frequent were compassionate care (85%), trusting relationship with providers (70%), and co-designed care (56%). There was no presence of affordable care.</p> Conclusion <p>Canadian healthcare organizations are working towards promoting and implementing a culture that prioritizes some elements of PCC in the care of patients.</p>

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Measuring person-centred care in the mission, vision, and core value statements of Canadian healthcare organizations

  • Iqmat Iyiola,
  • Sadia Ahmed,
  • Paul Fairie,
  • Matthew Luzentales-Simpson,
  • Kimberly Manalili,
  • Maria J. Santana

摘要

Background

Person-centred care (PCC) has been shown to improve health outcomes. The inclusion and incorporation of person-centredness in care has been a growing priority for healthcare organizations across Canada.

Methods

Person-Centred Care Quality Indicators (PC-QI) evaluate to what extent various PCC elements have been integrated into healthcare organizations. Using the first PC-QI, content analysis was performed on the mission, vision, and core value statements of 54 healthcare organizations to assess whether PCC is being included as a strategic and decision-making priority in the Canadian healthcare system.

Results

Fifty-three healthcare organizations (98%) included at least one domain of PCC in their statements. The three most frequent were compassionate care (85%), trusting relationship with providers (70%), and co-designed care (56%). There was no presence of affordable care.

Conclusion

Canadian healthcare organizations are working towards promoting and implementing a culture that prioritizes some elements of PCC in the care of patients.