Background <p>Telemedicine is a suitable vehicle to facilitate collaboration among hospitals across borders, with the COVID-19 pandemic paving the way for rapidly growing tele-intensive care (TICU) networks, aiming to improve quality of care. Hitherto there are no validated instruments to assess and evaluate performance in international TICU collaboration.</p> Methods <p>We conducted a prospective, structured survey development study with a single-step online expert consensus approach and a pilot application.</p> Results <p>We propose a 26-indicator TICU-Feedback-Tool assessing user-friendliness, subjective benefit and usability, acceptance and potential for improvement in TICU networks. The instrument is suitable for self-reporting by online questionnaire.</p> Conclusion <p>We suggest a pilot version of a feedback questionnaire for quality management in (inter-)national TICU networks that will be subject to revisions in the future.</p>

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TICU-Feedback-Tool: development and pilot application of a questionnaire to assess performance in tele-intensive care collaborations

  • Franziska Lezius,
  • Karin Steinecke,
  • Anne Herholz,
  • Stephen Schüürhuis,
  • Andreas Edel,
  • Michaela Niebank,
  • Nicolai Andrees,
  • Claudia D. Spies,
  • Björn Weiss,
  • Mohammed Al-Ashwal,
  • Alexandra Becker,
  • Friedrich Borchers,
  • Martina Gaßner,
  • Michele Ocken,
  • Clemens Hoffmann,
  • Fathima Paruk,
  • Kay Rumschüßel,
  • Doreen Fuhl,
  • Stefan Heidemann,
  • Hans-Joachim Janssen,
  • Frank Trebus,
  • Tobias Klöpper,
  • Christoph Büttner,
  • Christoph Bauhuis

摘要

Background

Telemedicine is a suitable vehicle to facilitate collaboration among hospitals across borders, with the COVID-19 pandemic paving the way for rapidly growing tele-intensive care (TICU) networks, aiming to improve quality of care. Hitherto there are no validated instruments to assess and evaluate performance in international TICU collaboration.

Methods

We conducted a prospective, structured survey development study with a single-step online expert consensus approach and a pilot application.

Results

We propose a 26-indicator TICU-Feedback-Tool assessing user-friendliness, subjective benefit and usability, acceptance and potential for improvement in TICU networks. The instrument is suitable for self-reporting by online questionnaire.

Conclusion

We suggest a pilot version of a feedback questionnaire for quality management in (inter-)national TICU networks that will be subject to revisions in the future.