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Purpose <p>To determine the relationship between nurses’ work characteristics, their perception of individualized care and quality of care.</p> Background <p>It is important to evaluate the quality-of-care perceptions of not only patients but also nurses in the planning of interventions to improve the quality of care.</p> Methods <p>A cross-sectional and correlational research design was used and reported according to the STROBE checklist. Data were collected between May and December 2019 from the nurses who work in the inpatient units of two public and two private hospitals. The sample of the study consisted of 749 nurses. Participants completed measures regarding their demographic and work characteristics, in addition to the Individualized Care Scale and Nurse-perceived Quality of Patient Care Scale. In addition to various difference tests, correlation analysis, linear and logistic regression analysis, a descriptive analysis was also conducted.</p> Results <p>The nurses’ perception of individualized care and the perception of the quality of nursing care were weakly correlated. Some work-related factors affected the perceptions of individualized care. The increase in the monthly working hours, the number of patient beds in the unit, and the state of being sure that the patients can take care of themselves after discharge reduced the quality-of-care perception. Nurses who thought that they provided more individualized care were more likely to evaluate the quality of care as good and excellent.</p> Conclusion <p>This study reveals that nurses generally perceive their individualized care and the quality of care they deliver as above average. However, notable inconsistencies were observed, particularly in unit-level care assessments and patient discharge readiness. The weak correlation between individualized care perceptions and care quality suggests the influence of additional factors, such as workload, nurse-patient ratios, and working conditions. Supportive work environments and targeted education are essential for improving care quality. Further research is necessary to address these gaps and enhance the consistency of high-quality, patient-centered care.</p> Clinical trial number <p>Not applicable.</p>

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Nurses’ work characteristics, perceptions of individualized care and nursing care quality: a correlational study

  • 期刊论文

  • 出版模式：

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  • 发表日期：

    2025年10月22日

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  • İbrahim Kavaslar,
  • Betül Sönmez

摘要

Purpose

To determine the relationship between nurses’ work characteristics, their perception of individualized care and quality of care.

Background

It is important to evaluate the quality-of-care perceptions of not only patients but also nurses in the planning of interventions to improve the quality of care.

Methods

A cross-sectional and correlational research design was used and reported according to the STROBE checklist. Data were collected between May and December 2019 from the nurses who work in the inpatient units of two public and two private hospitals. The sample of the study consisted of 749 nurses. Participants completed measures regarding their demographic and work characteristics, in addition to the Individualized Care Scale and Nurse-perceived Quality of Patient Care Scale. In addition to various difference tests, correlation analysis, linear and logistic regression analysis, a descriptive analysis was also conducted.

Results

The nurses’ perception of individualized care and the perception of the quality of nursing care were weakly correlated. Some work-related factors affected the perceptions of individualized care. The increase in the monthly working hours, the number of patient beds in the unit, and the state of being sure that the patients can take care of themselves after discharge reduced the quality-of-care perception. Nurses who thought that they provided more individualized care were more likely to evaluate the quality of care as good and excellent.

Conclusion

This study reveals that nurses generally perceive their individualized care and the quality of care they deliver as above average. However, notable inconsistencies were observed, particularly in unit-level care assessments and patient discharge readiness. The weak correlation between individualized care perceptions and care quality suggests the influence of additional factors, such as workload, nurse-patient ratios, and working conditions. Supportive work environments and targeted education are essential for improving care quality. Further research is necessary to address these gaps and enhance the consistency of high-quality, patient-centered care.

Clinical trial number

Not applicable.