Comparing video-assisted and verbal explanations in Japanese hospital dentistry: patient evaluations in third molar extraction and medical-dental collaborative care
摘要
Video-assisted explanations may support standardized patient information delivery, but their role in hospital dentistry remains insufficiently evaluated. This study aimed to compare patient evaluations of video-assisted and verbal explanations in three common explanation scenarios in a Japanese hospital dental department.
MethodsAn anonymous self-administered questionnaire survey was conducted among patients receiving explanations about preoperative consent for third molar extraction, postoperative home care after tooth extraction, or perioperative oral management for inpatients scheduled for surgery under general anesthesia. A total of 297 questionnaire responses were analyzed. Explanation clarity, appropriateness of explanation length, and changes in fear or anxiety were compared between verbal explanation and video-assisted explanation groups. Associations between participant characteristics and questionnaire outcomes were also explored.
ResultsNo statistically significant differences were observed between the verbal explanation and video-assisted explanation groups in any of the three explanation scenarios for explanation clarity, appropriateness of explanation length, or fear/anxiety scores. No statistically significant differences were observed between male and female participants for any questionnaire item. Age was not significantly associated with explanation clarity or appropriateness of explanation length, whereas a weak negative correlation was observed between age and fear/anxiety scores.
ConclusionIn a hospital dental setting, patient evaluations did not differ significantly between video-assisted and verbal explanations across three common explanation scenarios. Rather than replacing verbal communication, video-assisted explanations may serve as an additional option for patient information delivery.