Practice of quality management for dental handpiece processing based on FOCUS-PDCA programme
摘要
This study applies the find, organise, clarify, understand, select – plan, do, check and act (FOCUS-PDCA) programme to analyse factors affecting dental handpiece (DHP) processing quality and to optimise the workflow using this quality improvement framework.
MethodA prospective observational study was conducted at the Affiliated Ruijin Hospital of Shanghai Jiaotong University School of Medicine. The study included 2,893 DHPs processed under a routine scheme between July and December 2021 (control group) and 3,032 DHPs processed under the FOCUS-PDCA programme scheme between January and June 2022 (intervention group). The sample size was calculated using the formula for comparing two proportions, aiming to detect a significant difference in processing quality with a power of 80% and an alpha level of 0.05.
ResultsThe FOCUS-PDCA programme significantly improved pass rates for cleaning (chi-square [χ²] = 58.955, degree of freedom [df] = 1, P < 0.01), packaging (χ² = 27.835, df = 1, P < 0.01) and sterilisation (χ² = 89.584, df = 1, P < 0.01) compared with routine processing. Staff mastery of theoretical knowledge and operational skills was superior in the FOCUS-PDCA group (t = 16.871, df = 18, P < 0.01; t = 15.348, df = 18, P < 0.01, respectively). The implementation of the programme significantly reduced the incidence of mechanical failures, including bearing and clamping shaft issues (χ² = 5.730, df = 1, P < 0.05; χ² = 5.849, df = 1, P < 0.05, respectively). The satisfaction score for DHP processing quality was higher in the FOCUS-PDCA group, with a mean of 88.80 ± 5.88, compared with 65.13 ± 7.60 in the control group (t = 13.479, df = 58, P < 0.01).
ConclusionWithin the limitations of this study, applying the FOCUS-PDCA programme to DHP processing procedures effectively improved processing quality and reduced mechanical failures. To our knowledge, this is among the first reports applying FOCUS-PDCA to DHP processing in a hospital setting. Clinical doctors and nurses expressed high satisfaction with the quality of processing following the implementation of the improved protocols.