Background <p>As an important content reflecting the quality of medical service, consultation satisfaction affects the final treatment effect in different degrees. The purpose of this paper is to analyze the influencing factors of dental emergency patients’ visit satisfaction and construct structural equation modeling, trying to find the key point to improve the visit satisfaction of dental emergency patients.</p> Methods <p>To develop a questionnaire on the satisfaction of emergency dentistry patients, to conduct a sample survey of emergency dentistry patients in different levels of public hospitals in the region, to measure the satisfaction of emergency dentistry patients, and to construct a structural equation model of the factors affecting them.</p> Results <p>This study included 1237 emergency dentistry patients in 12 hospitals. The overall satisfaction rate of emergency dental patients was 82.14%, and the satisfaction rate of patients in tertiary hospitals was significantly lower than that of tertiary B, secondary hospitals, and secondary B hospitals (<i>P</i> &lt; 0.05). The structural equation model fit well, and satisfaction was mainly influenced by the five dimensions of “perceived value, service quality, service process, resource convenience, and facility comfort”, with perceived value having the highest intensity of influence on patient satisfaction, followed by service quality.</p> Conclusion <p>This study reveals the key factors that may affect the satisfaction of emergency dentistry patients’ visits, and management improvements by hospital and departmental administrators to address the relevant factors will help to improve the effectiveness of oral healthcare services and enhance patient satisfaction.</p>