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<p>Workplace cyberbullying is a significant source of employee stress, reducing individual wellbeing and negatively impacting organizational performance. Developing effective countermeasures requires a clear understanding of its antecedents, measurements, and consequences. To address this need, this systematic review synthesizes 79 articles retrieved from four electronic databases (Scopus, Web of Science, PubMed, and EBSCO). The review finds that victimization rates range from 2.8 to 95.9%, with high prevalence in industries such as journalism, healthcare, and professional video gaming. Key antecedents operate at the individual level (e.g., perpetrator traits), organizational level (e.g., role conflict, ineffective policies), and social level (e.g., social dominance, perceptions of social injustice). The studies reviewed employ 16 measurement methods to assess this growing phenomenon. The consequences are consistently severe, impacting individuals through negative health outcomes (e.g., increased stress, reduced creativity) and organizations through reduced profitability and performance. These findings confirm the need for targeted prevention strategies, such as establishing non-competitive workplace cultures and routinely assessing employee experiences with cyberbullying.</p>

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Antecedents, measurements, and consequences of workplace cyberbullying: a systematic review and implications for organizational health

  • 期刊论文

  • 出版模式：

    开放获取

  • 发表日期：

    2026年7月9日

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  • Wei Zhang,
  • Kaixi Hu,
  • Chengyan Zhu,
  • Richard Evans,
  • Magdalena Kludacz-Alessandri,
  • Jianwei Zhang

摘要

Workplace cyberbullying is a significant source of employee stress, reducing individual wellbeing and negatively impacting organizational performance. Developing effective countermeasures requires a clear understanding of its antecedents, measurements, and consequences. To address this need, this systematic review synthesizes 79 articles retrieved from four electronic databases (Scopus, Web of Science, PubMed, and EBSCO). The review finds that victimization rates range from 2.8 to 95.9%, with high prevalence in industries such as journalism, healthcare, and professional video gaming. Key antecedents operate at the individual level (e.g., perpetrator traits), organizational level (e.g., role conflict, ineffective policies), and social level (e.g., social dominance, perceptions of social injustice). The studies reviewed employ 16 measurement methods to assess this growing phenomenon. The consequences are consistently severe, impacting individuals through negative health outcomes (e.g., increased stress, reduced creativity) and organizations through reduced profitability and performance. These findings confirm the need for targeted prevention strategies, such as establishing non-competitive workplace cultures and routinely assessing employee experiences with cyberbullying.