From the consumer perspective: design methods and marketing strategies for brand cartoon characters
摘要
In the highly competitive consumer market, brand cartoon characters (BCC) play a crucial role in reaching and converting consumers. Taking game brands as an example, this study develops and validates a set of consumer-oriented design and evaluation methods for BCC while proposing corresponding marketing strategies. First, design elements were extracted through a literature review and expert interviews (n = 3). Based on the FKANO questionnaire (n = 120), these elements were classified, and four design schemes were formulated accordingly. Next, the entropy weight method was employed to calculate and rank the weights of the design elements; combined with expert ratings (n = 10), the VIKOR method was applied to select the optimal design scheme. Finally, an eye-tracking experiment (n = 20) was conducted to evaluate the effectiveness of the optimal scheme in attracting users’ attention. The results indicate that factors such as color schemes (V1) and shape outlines (V2) have the highest weights and exert the most significant impact on users’ attention and evaluation, with Scheme 4 identified as the optimal one. Additionally, the eye-tracking results are consistent with subjective attractiveness scores. Based on these findings, hierarchical design and marketing strategies characterized by “creating visual anchors, penetrating emotional narratives, and extending scenario-based communication” are proposed. This study demonstrates that the data-driven process can provide reliable consumer insights and decision-making support for the development of BCC.