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<p>AI governance ensures responsible use of AI through rules, processes, and technological tools. Implementing AI governance in healthcare delivery organizations (HDOs) requires understanding necessary capabilities and assessing readiness. This study introduces the scalable People, Process, Technology, and Operations (PPTO) framework—adapted from the People, Process, Technology (PPT) model—to guide governance across key domains. The PPTO framework offers a systematic roadmap for safe, effective, and equitable AI adoption in HDOs.</p>

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People process technology and operations framework for establishing AI governance in healthcare organizations

  • 期刊论文

  • 出版模式：

    开放获取

  • 发表日期：

    2026年2月7日

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  • Jee Young Kim,
  • Alifia Hasan,
  • Suresh Balu,
  • Mark Sendak

摘要

AI governance ensures responsible use of AI through rules, processes, and technological tools. Implementing AI governance in healthcare delivery organizations (HDOs) requires understanding necessary capabilities and assessing readiness. This study introduces the scalable People, Process, Technology, and Operations (PPTO) framework—adapted from the People, Process, Technology (PPT) model—to guide governance across key domains. The PPTO framework offers a systematic roadmap for safe, effective, and equitable AI adoption in HDOs.