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<p>Responsible leadership is a pivotal factor in mitigating job burnout, particularly in high-stress industries like aviation, where it promotes ethical practices and employee well-being. Drawing on Conservation of Resources (COR) theory, this study examines how responsible leadership behavioral styles—instrumental and integrative—relate to job burnout among employees in Vietnam’s aviation service sector. The study also explores the mediating role of psychological empowerment and the moderating influence of perceived organizational support (POS) on these relationships. A survey of 721 employees from ten aviation service providers was conducted, and partial least squares structural equation modelling (PLS-SEM) was used for analysis. The results show that both leadership styles are negatively associated with burnout, with instrumental leadership having a slightly stronger effect. Psychological empowerment partially mediates the relationship between leadership styles and burnout (instrumental: β = -0.221, <i>p</i> &lt; 0.001; integrative: β = -0.188, <i>p</i> &lt; 0.001), while POS moderates the effect of leadership on empowerment, strengthening the indirect pathway to reduced burnout. These findings demonstrate that responsible leadership supports employees’ psychological resources and mitigates burnout, particularly when reinforced by supportive organizational conditions. The study contributes to COR theory by showing how leadership, empowerment, and organizational support interact as a resource system, and provides practical guidance for managing workforce stress in high-pressure service industries.</p>

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Responsible leadership shields against burnout through moderated mediation of psychological empowerment and perceived organizational support

  • 期刊论文

  • 出版模式：

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  • 发表日期：

    2026年4月30日

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  • Dao Duy Tung,
  • Vijayan Ramasamy

摘要

Responsible leadership is a pivotal factor in mitigating job burnout, particularly in high-stress industries like aviation, where it promotes ethical practices and employee well-being. Drawing on Conservation of Resources (COR) theory, this study examines how responsible leadership behavioral styles—instrumental and integrative—relate to job burnout among employees in Vietnam’s aviation service sector. The study also explores the mediating role of psychological empowerment and the moderating influence of perceived organizational support (POS) on these relationships. A survey of 721 employees from ten aviation service providers was conducted, and partial least squares structural equation modelling (PLS-SEM) was used for analysis. The results show that both leadership styles are negatively associated with burnout, with instrumental leadership having a slightly stronger effect. Psychological empowerment partially mediates the relationship between leadership styles and burnout (instrumental: β = -0.221, p < 0.001; integrative: β = -0.188, p < 0.001), while POS moderates the effect of leadership on empowerment, strengthening the indirect pathway to reduced burnout. These findings demonstrate that responsible leadership supports employees’ psychological resources and mitigates burnout, particularly when reinforced by supportive organizational conditions. The study contributes to COR theory by showing how leadership, empowerment, and organizational support interact as a resource system, and provides practical guidance for managing workforce stress in high-pressure service industries.