Development and validation of a scale to measure dignity at workplace among finance employees
摘要
Dignity is described as a principle of the highest importance to a worker, even though business research has paid scant attention to the notion of dignity. This study explores the conceptualisation, operationalisation, and implications of dignity within the workplace among finance professionals.
Design/methodology/approachThe study employs a mixed sequential equal-status design to develop the scale. Phase 1 of the study delineates how employees working in financial institutions conceptualise dignity, using qualitative methods. Phase 2 develops and validates a scale for measuring workplace dignity, drawing from the themes identified in the qualitative phase. Phase 3 evaluates the nomological validity of the scale by identifying the antecedents and consequences of dignity at the workplace, validating the model developed via structural equation modelling.
FindingsPhase 1 provides a bi-dimensional model comprising Structural Workplace Dignity and Interpersonal Workplace Dignity, that helps us better understand the employee perception of dignity at the workplace. Phase 2 is used to develop a 9-item survey to measure dignity at the workplace, and Phase 3 provides a 7-item standardised scale to measure dignity at the workplace among finance professionals.
OriginalityThe findings contribute significantly to humanistic management literature by offering a nuanced understanding of dignity's dual aspects—structural and interpersonal—and their impact on key organisational outcomes. A scale is developed and validated to assess dignity at the workplace among finance professionals.