A systematic review of how volunteering relates to job satisfaction and job performance
摘要
Volunteering is increasingly recognised for its benefits to individuals and organisations, yet its impact on workplace outcomes remains underexplored.
MethodsThis systematic review analysed six databases to identify studies assessing the relationship between corporate volunteering and workplace outcomes among working adults.
ResultsTen studies met the inclusion criteria, 86% reported a significant positive association between volunteering and job satisfaction, while 57% identified a positive effect on job performance. Key moderating factors - such as Corporate Social Responsibility attitudes, skill alignment, and intensity of participation - emerged as important influences on these outcomes. Notably, an S-shaped relationship was observed, suggesting that moderate levels of volunteering may maximise performance benefits, while lower or higher levels may diminish them.
ConclusionsThese findings highlight the need for strategically designed volunteering programs to enhance employee engagement and productivity. Future research should further explore these moderating variables and establish causality through longitudinal study designs.