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<p>Achieving project sustainability is a strategic imperative that integrates core business functions. This study examines how Contractual Governance (formal agreements) and Relational Governance (informal trust) enhance sustainability in Heating, Ventilation, and Air Conditioning (HVAC) projects. We propose these mechanisms function by fostering managerial innovation and deepening stakeholder involvement. Our analysis confirms that a synergy of both governance forms significantly advances sustainability outcomes. Notably, Relational Governance exerts the strongest direct impact on project sustainability, while also demonstrating a significant indirect effect through managerial innovation, with a notable path coefficient of 0.212. This governance framework embeds sustainability into operations by empowering innovative management practices and securing active engagement from all parties. This research provides actionable insights for project leaders and corporate strategists, demonstrating that robust governance proactively aligns project execution with broader Environmental, Social, and Governance (ESG) objectives. It offers a practical guide for building flexible and adaptive projects by effectively using contracts, relationships, and collaborative innovation.</p>

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Operationalizing sustainability through contracts and relational governance in technology driven HVAC projects

  • 期刊论文

  • 出版模式：

    开放获取

  • 发表日期：

    2026年5月8日

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  • Muhammad Sajjad,
  • Muhammad Sajid,
  • Adnan Hushmat,
  • Rabia Abrar,
  • Aitizaz Ali,
  • Nadeem Sarwar

摘要

Achieving project sustainability is a strategic imperative that integrates core business functions. This study examines how Contractual Governance (formal agreements) and Relational Governance (informal trust) enhance sustainability in Heating, Ventilation, and Air Conditioning (HVAC) projects. We propose these mechanisms function by fostering managerial innovation and deepening stakeholder involvement. Our analysis confirms that a synergy of both governance forms significantly advances sustainability outcomes. Notably, Relational Governance exerts the strongest direct impact on project sustainability, while also demonstrating a significant indirect effect through managerial innovation, with a notable path coefficient of 0.212. This governance framework embeds sustainability into operations by empowering innovative management practices and securing active engagement from all parties. This research provides actionable insights for project leaders and corporate strategists, demonstrating that robust governance proactively aligns project execution with broader Environmental, Social, and Governance (ESG) objectives. It offers a practical guide for building flexible and adaptive projects by effectively using contracts, relationships, and collaborative innovation.