<p>The resilience of hospitality businesses has received scholarly attention due to the role the businesses play in the economic development of every country. Previous studies on the resilience of hospitality businesses have not examined how sustainable leadership could enhance the resilience consciousness of hospitality businesses, including the role that organisational culture could play. It was these gaps that necessitated this investigation. Thus, this study examined the moderating role of organisational culture on the relationship between sustainable leadership and business resilience in the hospitality industry. The study approach was quantitative, which warranted the use of nomothetic means to collect and analyse data. The population of the study was five hundred and twenty (520) hotel managers, HR officers, front desk officers, housekeepers, and accountants drawn from ten (10) four-star hotels in southeastern Nigeria. A sample size of two hundred and twenty-two (222) was determined with the Krejcie and Morgan (1970) formula from the study population. ADANCO 2.3.1 was used to analyse the formulated research hypotheses. The results revealed that sustainable leadership has a positive and significant relationship with business resilience. Additionally, it was discovered that organizational culture enhances the relationship between the constructs. The novelty of this investigation lies in the moderating role of organisational culture in the relationship between sustainable leadership and business resilience in the hospitality industry.</p>

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The moderating role of organisational culture on sustainable leadership and business resilience in the hospitality industry

  • Friday Ogbu Edeh,
  • Desmond Oben Neji,
  • Collins Okechukwu Irem,
  • Esther Ugo Alum,
  • Vitalii S. Nitsenko,
  • Greenfield Mwakipesile,
  • Gladys Onah Owere,
  • Chukwuoyims Kevin Egwu,
  • Agnes Ugboego Chukwu,
  • Kingsley Sunday Uzoadigonma Oyekezie,
  • Chichi Maureen Anyalor

摘要

The resilience of hospitality businesses has received scholarly attention due to the role the businesses play in the economic development of every country. Previous studies on the resilience of hospitality businesses have not examined how sustainable leadership could enhance the resilience consciousness of hospitality businesses, including the role that organisational culture could play. It was these gaps that necessitated this investigation. Thus, this study examined the moderating role of organisational culture on the relationship between sustainable leadership and business resilience in the hospitality industry. The study approach was quantitative, which warranted the use of nomothetic means to collect and analyse data. The population of the study was five hundred and twenty (520) hotel managers, HR officers, front desk officers, housekeepers, and accountants drawn from ten (10) four-star hotels in southeastern Nigeria. A sample size of two hundred and twenty-two (222) was determined with the Krejcie and Morgan (1970) formula from the study population. ADANCO 2.3.1 was used to analyse the formulated research hypotheses. The results revealed that sustainable leadership has a positive and significant relationship with business resilience. Additionally, it was discovered that organizational culture enhances the relationship between the constructs. The novelty of this investigation lies in the moderating role of organisational culture in the relationship between sustainable leadership and business resilience in the hospitality industry.