<p>Digital transformation platforms like Salesforce are increasingly adopted in the manufacturing sector to enhance operational visibility, sales automation and intelligent decision-making. Still, quantitatively assessing the influence of Salesforce adoption on manufacturing performance remains the challenging task due to complex interdependencies among operational, financial and market-driven key performance indicators (KPIs). The existing statistical and linear forecasting models are insufficient to capture nonlinear relationships and long-term temporal effects inherent in such environments. To address the limitation, this research proposed the auto regression transformer forecasting network (ARTFNet) for sales influence forecasting and impact assessment. The proposed model employed the Min–Max normalization to ensure data consistency and stable training. Then, the ARTFNet designed with autoencoder-based feature compression, Transformer-based temporal attention modeling, and the regression neural network–enhanced feed forward mechanism to predict continuous sales influence scores. The experimental evaluation demonstrates that ARTFNet provides robust forecasting accuracy with the MAE, MSE and RMSE and acquired the values of 0.024, 0.03 and 0.156 respectively.</p> Graphical Abstract <p></p>

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ARTFNet: Auto Regression Transformer Network for Assessing Salesforce Influence on Manufacturing KPIs

  • J. Rajalakshmi,
  • K. Basarikodi,
  • S. Jeevitha,
  • K. Senthilkumar,
  • A. Bhuvanesh,
  • Venkata Saiteja Kalluri

摘要

Digital transformation platforms like Salesforce are increasingly adopted in the manufacturing sector to enhance operational visibility, sales automation and intelligent decision-making. Still, quantitatively assessing the influence of Salesforce adoption on manufacturing performance remains the challenging task due to complex interdependencies among operational, financial and market-driven key performance indicators (KPIs). The existing statistical and linear forecasting models are insufficient to capture nonlinear relationships and long-term temporal effects inherent in such environments. To address the limitation, this research proposed the auto regression transformer forecasting network (ARTFNet) for sales influence forecasting and impact assessment. The proposed model employed the Min–Max normalization to ensure data consistency and stable training. Then, the ARTFNet designed with autoencoder-based feature compression, Transformer-based temporal attention modeling, and the regression neural network–enhanced feed forward mechanism to predict continuous sales influence scores. The experimental evaluation demonstrates that ARTFNet provides robust forecasting accuracy with the MAE, MSE and RMSE and acquired the values of 0.024, 0.03 and 0.156 respectively.

Graphical Abstract