Assessment of Worker Satisfaction with Special Emphasis on Gig Economy: A Review for Potential Research Paradigm

The gig economy is a rapidly expanding phenomenon in which individuals use online platforms to perform a variety of freelance, full-time, part-time, or temporary occupations. On the other hand, little is understood about gig workers' satisfaction levels and how to assess them. In general, and in the gig economy specifically, this study seeks to give a thorough overview of the quantitative components of worker satisfaction. Additionally, it offers a conceptual framework based on a review of a wide range of existing literature for evaluating gig workers' job satisfaction. The findings indicate that several variables, including pay, independence, flexibility, skill development, social contact, and work-life balance, affect how satisfied gig workers are. According to the study, the suggested methodology can be used to assess and compare gig workers' levels of satisfaction across various platforms, industries, and geographical areas. In addition, the study offers suggestions for future research as well as a discussion of the limitations and implications of the findings.