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Purpose <p>To explore if patients’ preferences regarding formalities and inpatient accommodation during their inpatient hospital experience have changed since 1999.</p> Methods <p>A ten-item survey was administered to an inpatient sample in an urban teaching hospital and compared with results from a similar survey in 1999.</p> Results <p>The majority (98.1%; <i>n</i> = 211) of patients in 2023 preferred to be addressed by their first name (73.8%; <i>n</i> = 152 in 1999; <i>p</i> &lt; 0.001). Patient’s preference for doctors using their full title fell (72.3% in 1999 versus 36.7% in 2023; <i>p</i> &lt; 0.001). Inpatients in 2023 tended to have no preference regarding their doctor’s gender (91.6% versus 80.1% in 1999; <i>p</i> = 0.001) and age (87.0% versus 40.8% in 1999; <i>p</i> &lt; 0.001). Half (52.7%) of inpatients aged above 65&#xa0;years preferred multi-occupancy wards when compared with those aged below 65&#xa0;years (32.0%; <i>p</i> = 0.02).</p> Conclusion <p>Inpatients prefer less formal interactions within the doctor–patient relationship. Multi-occupancy ward accommodation is favored among those above 65&#xa0;years.</p>

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Should formalities be less formal? A comparative study of patient preferences on formalities and accommodation choices from 1999 to 2023

  • 期刊论文

  • 发表日期：

    2025年1月3日

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  • Lucy Chapman,
  • Simon Daly,
  • Celia Fernandez,
  • Marie Therese Cooney,
  • Rachael M. Doyle

摘要

Purpose

To explore if patients’ preferences regarding formalities and inpatient accommodation during their inpatient hospital experience have changed since 1999.

Methods

A ten-item survey was administered to an inpatient sample in an urban teaching hospital and compared with results from a similar survey in 1999.

Results

The majority (98.1%; n = 211) of patients in 2023 preferred to be addressed by their first name (73.8%; n = 152 in 1999; p < 0.001). Patient’s preference for doctors using their full title fell (72.3% in 1999 versus 36.7% in 2023; p < 0.001). Inpatients in 2023 tended to have no preference regarding their doctor’s gender (91.6% versus 80.1% in 1999; p = 0.001) and age (87.0% versus 40.8% in 1999; p < 0.001). Half (52.7%) of inpatients aged above 65 years preferred multi-occupancy wards when compared with those aged below 65 years (32.0%; p = 0.02).

Conclusion

Inpatients prefer less formal interactions within the doctor–patient relationship. Multi-occupancy ward accommodation is favored among those above 65 years.