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Is Artificial Intelligence ageist?

  • Yanira Aranda Rubio,
  • Juan José Baztán Cortés,
  • Fernando Canillas del Rey

摘要

Introduction

Generative Artificial Intelligence (AI) is a technological innovation with wide applicability in daily life, which could help elderly people. However, it raises potential conflicts, such as biases, omissions and errors.

Methods

Descriptive study through the negative stereotypes towards aging questionnaire (CENVE) conducted on chatbots ChatGPT, Gemini, Perplexity, YOUChat, and Copilot was conducted.

Results

Of the chatbots studied, three were above 50% in responses with negative stereotypes, Copilot with high ageism level results, followed by Perplexity. In the health section, Copilot was the chatbot with the most negative connotations regarding old age (13 out of 20 points). In the personality section, Copilot scored 14 out of 20, followed by YOUChat.

Conclusion

The Copilot chatbot responded to the statements more ageistically than the other platforms. These results highlight the importance of addressing any potential biases in AI to ensure that the responses provided are fair and respectful for all potential users.