Ihoya: knowledge management system based on community using User-Centered Design (UCD) method

Hoya represents a significant component of Indonesia’s biodiversity with considerable potential; however, its utilization remains suboptimal. There exists a keen interest among researchers, collectors, and horticultural enthusiasts to delve into this fascinating plant. The wide variety of Hoya species in Indonesia substantially challenges their identification. Consequently, there is a pressing need for a system that facilitates the identification of the Hoya plant and its various species. In this study, we propose developing a knowledge management system (KMS) to identify Hoya and its species. This proposal is anchored in the user-friendly nature of mobile-based applications, which offer accessibility at any time. To ensure the creation of a high-quality application that meets user satisfaction, a User Interface and User Experience (UI/UX) design process is implemented, employing the User Centered Design (UCD) methodology that concentrates on the preferences and requirements of users. Subsequently, the System Usability Scale (SUS) method is adopted to assess the design and verify its alignment with user needs. This research culminates in our developed KMS prototype, namely iHoya, encompassing mockup pages tailored to users’ preferences, requirements, and navigational flows. An evaluation of the prototype design using the SUS method, conducted through a survey of targeted users, categorizes the design as acceptable while indicating the necessity for certain enhancements.