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<p>In single businesses, managerial knowledge plays a&#xa0;crucial role in delineating strategies and making competitive decisions. However, in multi-business firms (MBFs), managerial knowledge assumes an even greater significance as it not only guides competition but also shapes the management of a&#xa0;diverse business portfolio to realize synergies. This research aims to investigate <i>how managerial knowledge is shared while managing a&#xa0;multi-business firm?</i> Employing an in-depth qualitative case study from the complexity perspective, the study focuses on the top management team (TMT) of a&#xa0;multi-business insurance firm. Drawing on non-participant observations, interviews, and document analysis, this qualitative inquiry proposes a&#xa0;conceptualization of managerial knowledge within MBFs as a&#xa0;complex adaptive system (CAS). By doing so, the study contributes novel insights into the understanding of managerial knowledge as a&#xa0;CAS, thereby enriching our comprehension of how MBFs realize synergies through knowledge sharing and facilitate decentralized decision-making. This study offers significant implications for practitioners and scholars alike by deepening the understanding of the intricate dynamics inherent in managing multi-business firms and underscores the importance of knowledge sharing in realizing synergies.</p>

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Unravelling Managerial Knowledge Sharing in a Multi-Business Firm

  • 期刊论文

  • 出版模式：

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  • 发表日期：

    2026年5月8日

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  • Luz Rivas-Montoya

摘要

In single businesses, managerial knowledge plays a crucial role in delineating strategies and making competitive decisions. However, in multi-business firms (MBFs), managerial knowledge assumes an even greater significance as it not only guides competition but also shapes the management of a diverse business portfolio to realize synergies. This research aims to investigate how managerial knowledge is shared while managing a multi-business firm? Employing an in-depth qualitative case study from the complexity perspective, the study focuses on the top management team (TMT) of a multi-business insurance firm. Drawing on non-participant observations, interviews, and document analysis, this qualitative inquiry proposes a conceptualization of managerial knowledge within MBFs as a complex adaptive system (CAS). By doing so, the study contributes novel insights into the understanding of managerial knowledge as a CAS, thereby enriching our comprehension of how MBFs realize synergies through knowledge sharing and facilitate decentralized decision-making. This study offers significant implications for practitioners and scholars alike by deepening the understanding of the intricate dynamics inherent in managing multi-business firms and underscores the importance of knowledge sharing in realizing synergies.