<p>This study reframes alterity from a peripheral challenge to a critical, constitutive condition for organizational coexistence. Drawing on Emmanuel Lévinas’s philosophy, we conceptualize ethics as an unrestricted responsibility to the Other, a principle that challenges practices that totalize difference. We employ a Systematic Literature Review, qualitatively analyzing 37 articles through an abductive approach. Our analysis consolidates the literature into four theory-driven dimensions: Totalization, the Corporeal Encounter and the Face, Epistemic Alterity and The Third, and Hospitality. We find that managerial logics often neutralize the ethical call by transforming the Other into a manageable category, evident in technological surveillance, linguistic normalization, and commodification. Conversely, the corporeal encounter reveals how gendered bodies and spatial territories act as primary sites of ethical and political tension. Furthermore, epistemic alterity destabilizes hegemonic models of knowledge, demanding justice in organizational structures and educational practices. Finally, genuinely engaging with alterity requires “organizing otherwise”, fostering hospitality, active listening, and resistance against assimilation. We conclude that ethics is a fundamental reconfiguration of how we organize and coexist, rather than merely including the Other in existing systems. The study proposes a future research agenda focused on resistance, decoloniality, and the materiality of organizational experience to explore these transformative possibilities.</p>

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Alterity in Organizations: A Systematic Literature Review and Agenda for Future Research

  • Rafael Ferro

摘要

This study reframes alterity from a peripheral challenge to a critical, constitutive condition for organizational coexistence. Drawing on Emmanuel Lévinas’s philosophy, we conceptualize ethics as an unrestricted responsibility to the Other, a principle that challenges practices that totalize difference. We employ a Systematic Literature Review, qualitatively analyzing 37 articles through an abductive approach. Our analysis consolidates the literature into four theory-driven dimensions: Totalization, the Corporeal Encounter and the Face, Epistemic Alterity and The Third, and Hospitality. We find that managerial logics often neutralize the ethical call by transforming the Other into a manageable category, evident in technological surveillance, linguistic normalization, and commodification. Conversely, the corporeal encounter reveals how gendered bodies and spatial territories act as primary sites of ethical and political tension. Furthermore, epistemic alterity destabilizes hegemonic models of knowledge, demanding justice in organizational structures and educational practices. Finally, genuinely engaging with alterity requires “organizing otherwise”, fostering hospitality, active listening, and resistance against assimilation. We conclude that ethics is a fundamental reconfiguration of how we organize and coexist, rather than merely including the Other in existing systems. The study proposes a future research agenda focused on resistance, decoloniality, and the materiality of organizational experience to explore these transformative possibilities.