Beanspruchung durch digitale Technologien im Arbeitskontext: Vergleich von Basisarbeit, Facharbeit und hochqualifizierter Arbeit.
摘要
The use of digital technologies and their impact on mental well-being depend, among other things, on the type of activity. In this article, a secondary analysis of the ‘Gesund digital arbeiten’ (Healthy Digital Working) data set was used to examine the extent to which employees in the following three occupational groups experience technostrain: (1) basic work without a required vocational qualification, (2) skilled work with a vocational qualification, and (3) highly skilled work with an academic degree. The results show that the highest technostrain occurs in highly skilled work, followed by basic work and finally skilled work. This relationship is entirely mediated by the respective technostress; educational level and technology use show partial mediation effects. In particular, the use of innovative technologies, which are more common in highly skilled work, is associated with higher technostrain, while established office technologies, which are predominantly used in skilled work, tend to have a relieving effect.
Practical Relevance: The article shows that digital technologies generate different strain profiles in the three occupational groups of basic work, skilled work and highly skilled work, and provides explanations for this.