Are we Ready for Telehealth? A Latent Profile Analysis of Telehealth Receptiveness, Personality Traits and Socio-Demographics

Prior studies have highlighted the influence of personality traits and socio-demographics on one’s receptiveness towards healthcare technological innovations. As Singapore moves towards telehealth services, it is essential to understand people’s perceptions towards embracing telehealth concerning these factors. A profiling technique was conducted to identify profiles of telehealth receptiveness with personality traits and socio-demographics. This study used a nationally representative sample of 527 Singaporean participants. A latent profile analysis explored how receptiveness towards telehealth relates to different Big-Five personality traits and socio-demographics (age, education, prior telehealth usage). Three profiles were identified: early majority (Profile 1 –29.2%), early adopters (Profile 2 –46.3%), and late majority (Profile 3 –24.5%). The entropy value for this three-profile model indicated a good model fit (.83), and the Support Vector Machine revealed that this model has achieved high accuracy (96.94%). The findings contributed to the growing telehealth literature by identifying three profiles of Singaporeans regarding their receptiveness and elucidating the influence of personality traits and socio-demographics on one’s receptiveness towards telehealth.