Let f and g be two distinct normalized primitive holomorphic cusp forms of even integral weights \(\kappa _{1}\) and \(\kappa _{2}\) for the full modular group \(\Gamma =\textrm{SL}\hspace{0.55542pt}(2,\mathbb {Z})\) , and let \(\lambda _{\textrm{sym}^{i}\!f\times \textrm{sym}^{j}g}(n)\) be the n-th normalized coefficient of the Dirichlet expansion of the Rankin–Selberg L-function \(L(\textrm{sym}^{i}\!f\hspace{0.55542pt}{\times }\hspace{1.111pt}\textrm{sym}^{j}g,s)\) associated to f and g. In this paper, we mainly investigate the averages of shifted convolution sums related to the general divisor problem of \(\lambda _{\textrm{sym}^{i}\!f\times \textrm{sym}^{j}g}(n)\) , for any given positive integers \(i,j\geqslant 1\) . Similar results can also be obtained in the setting of the Hecke–Maass cusp forms on \(\Gamma \) . These results extend the previous results in this direction.