Scholarlink

Purpose <p>Diabetes is a prevalent chronic disease requiring long-term, patient-centered care. Patient satisfaction is a key indicator of healthcare quality that enhances treatment adherence and outcomes. This study evaluates satisfaction levels among diabetic patients attending university care centers in Iran and analyzes trends and influencing factors.</p> Methods <p>This study used data from the National Program for Prevention and Control of Diabetes (NPPCD) in Iran collected from March 2018 to June 2021. Satisfaction was assessed in Likert scale in four domains: treatment and follow-up by medical staff, physical health and complication management, personal and social relationships, and participation and education. A total of 392,269 records were analyzed, with results presented according to age, gender, disease duration, and year of visit.</p> Results <p>Treatment and follow-up by medical staff had the highest satisfaction (33.78% completely satisfied, 53.56% satisfied), while satisfaction with personal and social relationships was the lowest (14.43% completely satisfied, 46.71% satisfied). Longer disease duration correlated with lower satisfaction.</p> Conclusion <p>While satisfaction with treatment was highest, personal and social relationship support needs improvement. Holistic interventions and continuous evaluation can enhance patient care quality and outcomes.</p>

错误：搜索内容不能为空，请输入英文关键词
错误：关键词超出字数限制，请精简
高级检索

Patient satisfaction and its determinants in diabetes care: insights from NPPCD data in Iran

  • 期刊论文

  • 发表日期：

    2025年7月3日

查看全文
  • Fatemeh Ghaemi,
  • Fatemeh Hedayati,
  • Alireza Esteghamati,
  • Niloofar Deravi,
  • Elham Ghasemi,
  • Alipasha Meysamie

摘要

Purpose

Diabetes is a prevalent chronic disease requiring long-term, patient-centered care. Patient satisfaction is a key indicator of healthcare quality that enhances treatment adherence and outcomes. This study evaluates satisfaction levels among diabetic patients attending university care centers in Iran and analyzes trends and influencing factors.

Methods

This study used data from the National Program for Prevention and Control of Diabetes (NPPCD) in Iran collected from March 2018 to June 2021. Satisfaction was assessed in Likert scale in four domains: treatment and follow-up by medical staff, physical health and complication management, personal and social relationships, and participation and education. A total of 392,269 records were analyzed, with results presented according to age, gender, disease duration, and year of visit.

Results

Treatment and follow-up by medical staff had the highest satisfaction (33.78% completely satisfied, 53.56% satisfied), while satisfaction with personal and social relationships was the lowest (14.43% completely satisfied, 46.71% satisfied). Longer disease duration correlated with lower satisfaction.

Conclusion

While satisfaction with treatment was highest, personal and social relationship support needs improvement. Holistic interventions and continuous evaluation can enhance patient care quality and outcomes.