Analysing the Performance Indicators in SME Using ISM - MICMAC Approach

The main aim of this study is to examine the relationships between sustainability performance metrics in small and medium scale mining enterprises in Kerala, India. The paper presents a hierarchical paradigm for measuring performance metrics. At first, performance indicators are determined by conducting a thorough examination of existing literature. Following that, a comprehensive survey using questionnaires is carried out in the mining and mineral sectors in Kerala to identify the important indicators that are relevant to the industry. The study utilises Interpretive Structural Modelling (ISM) and MICMAC methodologies to create a hierarchical framework that demonstrates the intricate connections between these crucial performance variables. Department managers in the industry are interviewed to collect input for the development of the ISM. The results demonstrate that most of the indicators in this category possess significant driving and influencing capabilities while also maintaining their independence. Organisations can utilise the suggested methodology for policy formation to enhance their ability to effectively and efficiently manage their resources by adhering to a consistent roadmap.