Gerechtigkeit in der Dienstplanung: die Auswirkung auf die Arbeitszufriedenheit in der Pflege und die Sicht der Planungsverantwortlichen

To ensure higher job satisfaction and nurse retention, nurse rostering must be optimized. In general, nurses desire more justice in nurse rostering. This demand poses a challenge for nursing managers.

The study aimed to examine the connection between the subjectively perceived justice of nurse rostering and job satisfaction, considering the sociodemographic characteristics of nurses and nursing managers. Furthermore, the attitude towards fair nurse rostering from the perspective of nursing managers was assessed.

In a parallel mixed-methods-design, semi-structured interviews with nursing managers and an online survey of nursing managers and nurses were conducted. In the synthesis, data integration was performed using meta-inferences.

The analysis included 10 semi-structured interviews and 256 online questionnaires. The results show that nurse rostering is challenging in terms of justice, which is based on subjective perception. Additionally, it is evident that subjectively perceived justice has a significant correlation with the job satisfaction of nurses and nursing managers (β = 13.7, 95% confidence interval, CI 11.6–15.8).

Despite the efforts of nursing managers to achieve justice, nurse rostering is characterized by subjectivity. Optimized and objective approaches that improve justice and job satisfaction are needed.