<p>Previous research has shown that people hold ambivalent attitudes toward robots, particularly mindful robots; however, the specific subtypes of these ambivalent attitudes have not been thoroughly differentiated and explored. In this study, we concentrate on the mind attributes of robots and explore the diverse forms of ambivalent attitudes that individuals display toward AI robots. Our findings, based on three studies, reveal that individuals experience ambivalence both during the process of perceiving AI robots’ mind attributes and in the subsequent cognitive outcome of “mindful robot”, leading to ambivalent attitudes toward robots. These two attitudinal ambivalences are distinct from the ambivalence arising from the utilitarian concerns of robots. Moreover, the experiential dimension of the mind has a greater impact on ambivalence than the autonomy dimension, whereas the impact of robot autonomy tends to be unilaterally negative. These findings provide new insights and empirical evidence for clarifying the complex psychological mechanisms underlying human interactions with AI robots.</p>

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Ambivalence is Everywhere: Different Types of Ambivalent Attitudes Toward AI Robots and the Influence of their Mindfulness

  • Wenhao Wang,
  • Jinhua Yang,
  • Tianyue Niu,
  • Chen Jin

摘要

Previous research has shown that people hold ambivalent attitudes toward robots, particularly mindful robots; however, the specific subtypes of these ambivalent attitudes have not been thoroughly differentiated and explored. In this study, we concentrate on the mind attributes of robots and explore the diverse forms of ambivalent attitudes that individuals display toward AI robots. Our findings, based on three studies, reveal that individuals experience ambivalence both during the process of perceiving AI robots’ mind attributes and in the subsequent cognitive outcome of “mindful robot”, leading to ambivalent attitudes toward robots. These two attitudinal ambivalences are distinct from the ambivalence arising from the utilitarian concerns of robots. Moreover, the experiential dimension of the mind has a greater impact on ambivalence than the autonomy dimension, whereas the impact of robot autonomy tends to be unilaterally negative. These findings provide new insights and empirical evidence for clarifying the complex psychological mechanisms underlying human interactions with AI robots.