<p>The integration of smart technology, artificial intelligence, robotics, algorithms (STARA) has changed the workplace profoundly. However, extant research has focused on the negative impact of STARA awareness on job outcomes, with limited attention to its positive effect on innovative performance. Drawing on cognitive appraisal theory and job demand-resource model, structural equation modeling (SEM) and fuzzy-set qualitative comparative analysis (fsQCA) were applied to explore the impact of STARA awareness on employee innovative performance deeply. Data were collected from 413 matched line manager-employee dyads across four logistics and transportation enterprises. The results of the SEM indicated that: (1) Employee innovative performance was positively (negatively) influenced by challenge (hindrance) appraisal toward STARA awareness; (2) Job crafting (task crafting, cognitive crafting and relational crafting) mediated the relationship between STARA awareness and employee innovative performance, with relational crafting exerting a stronger effect; (3) Perceived organizational support played a moderated mediation role in this process. FsQCA results corroborated these findings. This study contributes to the literature on how STARA awareness, as a stressor, affects employee behaviors and job outcomes, and further highlights the critical role of social network interaction in enhancing employee innovative performance. Crucially, it provides actionable insights for organizations to foster employee innovation and sustain competitive advantage amid STARA adoption.</p>