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<p>Based on the self-determination theory and social exchange theory, this study empirically examined how and when compliance without dissent can lead to organizational deviance. Study 1 employed an experimental design with 164 working adults. Study 2 involved a two-wave survey over two months with 542 employees nested in 85 teams from Chinese manufacturing firms. Results indicated that when compliance without dissent is perceived as externally regulated, it frustrates employees’ autonomy needs and triggers perceptions of unbalanced social exchange. These perceptions foster psychological entitlement, which subsequently increases the likelihood of organizational deviance. Communication transparency buffered both the positive effect of compliance without dissent on psychological entitlement and its indirect effect on organizational deviance through psychological entitlement. By clarifying how externally regulated compliance behavior influences perceived exchange imbalance, this study offers a new perspective on the unintended outcomes of workplace compliance.</p>

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Multilevel examination of how and when compliance without dissent links to organizational deviance

  • 期刊论文

  • 发表日期：

    2025年12月20日

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  • Kunjin Wu,
  • Yixiao Song

摘要

Based on the self-determination theory and social exchange theory, this study empirically examined how and when compliance without dissent can lead to organizational deviance. Study 1 employed an experimental design with 164 working adults. Study 2 involved a two-wave survey over two months with 542 employees nested in 85 teams from Chinese manufacturing firms. Results indicated that when compliance without dissent is perceived as externally regulated, it frustrates employees’ autonomy needs and triggers perceptions of unbalanced social exchange. These perceptions foster psychological entitlement, which subsequently increases the likelihood of organizational deviance. Communication transparency buffered both the positive effect of compliance without dissent on psychological entitlement and its indirect effect on organizational deviance through psychological entitlement. By clarifying how externally regulated compliance behavior influences perceived exchange imbalance, this study offers a new perspective on the unintended outcomes of workplace compliance.