From boredom to brilliance? Examining the impact of workplace boredom on counterproductive work behavior and organizational citizenship behavior
摘要
Workplace boredom, an unpleasant emotional experience, is predominantly associated with detrimental outcomes. Yet emerging scholarly debate suggests potential variability in employees’ responses to this phenomenon. Based on the control-process model of coping with boredom, we examined the dual-path mechanisms through which workplace boredom may relate to counterproductive work behavior (CWB) and organizational citizenship behavior (OCB). Through two studies involving a scenario experiment (N = 97) and a three-wave survey (N = 149), the results consistently indicated that workplace boredom had a positive indirect effect on CWB through the dimension of sensation seeking—disinhibition, while the indirect effect was stronger when trait self-control was lower rather than higher. However, meaning seeking did not significantly mediate the relationship between workplace boredom and OCB, nor did trait self-control serve as a moderator in this relationship. These findings deepen our understanding of workplace boredom and offer evidence-based strategies for mitigating its detrimental effects in organizational settings.