<p>With the rapid development of Internet technology and the full coverage of smart devices in the workplace, employees can use the Internet for non-work-related activities, that is, cyberloafing. Although most studies have focused on the negative consequences of cyberloafing for organizations and employees, cyberloafing may help employees get a relaxing break after a heavy workload. This study draws on the ego-depletion theory to construct a framework for understanding the recovery effects of cyberloafing. Study 1 confirmed that cyberloafing can mitigate the ego-depletion effect but is less effective than sitting still through a laboratory experiment. Study 2 further showed that participants who used a music app for cyberloafing had better recovery effects than those who used a shopping app for cyberloafing. Through a survey of employees, Study 3 re-confirmed that cyberloafing can mitigate the effects of ego depletion, and greater levels of cyberloafing during a 10-minute micro-break yielded a better recovery effect. Overall, these findings suggest that cyberloafing has a positive side that can help recover, but at a cost. To ensure that cyberloafing has a recovery effect, organizations and employees should be aware of the cyberloafing content and avoid high-cognitive-load cyberloafing.</p>

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Cyberloafing has a recovery effect: reducing ego depletion at a cost

  • Xuyao Wu,
  • Qinghong Chen,
  • Ye Li

摘要

With the rapid development of Internet technology and the full coverage of smart devices in the workplace, employees can use the Internet for non-work-related activities, that is, cyberloafing. Although most studies have focused on the negative consequences of cyberloafing for organizations and employees, cyberloafing may help employees get a relaxing break after a heavy workload. This study draws on the ego-depletion theory to construct a framework for understanding the recovery effects of cyberloafing. Study 1 confirmed that cyberloafing can mitigate the ego-depletion effect but is less effective than sitting still through a laboratory experiment. Study 2 further showed that participants who used a music app for cyberloafing had better recovery effects than those who used a shopping app for cyberloafing. Through a survey of employees, Study 3 re-confirmed that cyberloafing can mitigate the effects of ego depletion, and greater levels of cyberloafing during a 10-minute micro-break yielded a better recovery effect. Overall, these findings suggest that cyberloafing has a positive side that can help recover, but at a cost. To ensure that cyberloafing has a recovery effect, organizations and employees should be aware of the cyberloafing content and avoid high-cognitive-load cyberloafing.