<p>This research aimed to investigate the role of affective state and Leader-Member Exchange (LMX) in mediating the relationship between supervisory justice and Organizational Citizenship Behavior directed toward Supervisors (OCBS). The model of this research clearly shows the connections between antecedent (supervisory justice), mediating (affect state and LMX), and outcome variables (OCBS), providing a comprehensive understanding of workplace dynamics. A survey was conducted with 829 paramedics from 49 health clinics in three major cities in Indonesia using a multi-stage sampling method. The research instrument was developed based on previous research and validated for reliability and validity. Data were analyzed using SmartPLS and the result showed that the affect state could not mediate the effect of supervisory justice on OCBS. However, when combined with LMX, both positive and negative affect state could mediate this relationship. This result showed the importance of the leader-member relationship in healthcare settings, suggesting that LMX was more significant in influencing OCBS than direct affect. The result of this research provided several theoretical and practical recommendations to enhance supervisory justice, LMX, affect, and OCBS within organizations, particularly in healthcare environments. </p>

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Evaluating the dual mediating role of LMX and affective state in the relationship between supervisory justice and OCBS

  • Jati Waskito,
  • Rini Kuswati,
  • Didit Purnomo,
  • Nur Achmad

摘要

This research aimed to investigate the role of affective state and Leader-Member Exchange (LMX) in mediating the relationship between supervisory justice and Organizational Citizenship Behavior directed toward Supervisors (OCBS). The model of this research clearly shows the connections between antecedent (supervisory justice), mediating (affect state and LMX), and outcome variables (OCBS), providing a comprehensive understanding of workplace dynamics. A survey was conducted with 829 paramedics from 49 health clinics in three major cities in Indonesia using a multi-stage sampling method. The research instrument was developed based on previous research and validated for reliability and validity. Data were analyzed using SmartPLS and the result showed that the affect state could not mediate the effect of supervisory justice on OCBS. However, when combined with LMX, both positive and negative affect state could mediate this relationship. This result showed the importance of the leader-member relationship in healthcare settings, suggesting that LMX was more significant in influencing OCBS than direct affect. The result of this research provided several theoretical and practical recommendations to enhance supervisory justice, LMX, affect, and OCBS within organizations, particularly in healthcare environments.