The effect of supervisor support on employees’ helping behaviors: the mediating role of organizational identification and desire to prove abilities
摘要
In the era of opportunities and crises, enterprises want to occupy a place in the fierce competition and require the joint efforts of leaders and colleagues. Assisting behavior for colleagues play an important role in creating a corporate atmosphere and enhancing organizational cohesion. In this study, we administered a questionnaire to 933 employees of a construction company in China to explore the relationship between supervisor support and assisting behavior for colleagues. The evidence indicates that there was a significant positive correlation between colleagues’ perceived supervisor support, assisting behavior for colleagues, organizational identification, and desire to prove abilities (r = 0.36 to 0.61, ps < 0.01). Organizational identification and desire to prove abilities acted as serial mediators between supervisor support and assisting behavior for colleagues (B = 0.009, 95% bootstrap CI: 0.002–0.018). The results of this study contribute to a better understanding of the psychological mechanisms through which supervisor support influences assisting behavior for colleagues. More support from business leaders for their colleagues will help develop a high level of identification with the organization and a desire to prove abilities, which, in turn, can promote helpful behaviors.