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<p>While the concept of compassion has been extensively explored at the individual level, this study takes a new approach by examining the compassion of organizations and, more specifically, the compassion capacity of organizations from an organizational culture perspective. This study develops a unique organizational compassion capacity scale through four field studies using an exploratory sequential mixed-methods research design. The findings unveil that organizational compassion capacity is a multi-dimensional construct with five dimensions: noticing, feeling, responding, collective action, and resource usage-related culture. This study further discusses the theoretical and practical implications of the findings.</p>

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Organizational compassion: a conceptual extension and scale development

  • 期刊论文

  • 出版模式：

    开放获取

  • 发表日期：

    2025年1月31日

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  • Ali E. Akgün,
  • Halit Keskin,
  • Hatice T. Etlioğlu Başaran

摘要

While the concept of compassion has been extensively explored at the individual level, this study takes a new approach by examining the compassion of organizations and, more specifically, the compassion capacity of organizations from an organizational culture perspective. This study develops a unique organizational compassion capacity scale through four field studies using an exploratory sequential mixed-methods research design. The findings unveil that organizational compassion capacity is a multi-dimensional construct with five dimensions: noticing, feeling, responding, collective action, and resource usage-related culture. This study further discusses the theoretical and practical implications of the findings.