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<p>This conceptual study explores the dynamics shaping the public perception of artificial intelligence (AI). In addition to the expanding role of AI in daily life and the adoption of platforms such as the ChatGPT, this systematic conceptual research explores the psychological and ethical dimensions influencing societal acceptance or rejection of AI. Central to this inquiry are factors such as personal experiences with AI, perceived self-efficacy, job threat perceptions, and the pivotal role of trust in technology. Utilizing cognitive appraisal theory and uncertainty reduction theory, this study explores how positive interactions and high self-efficacy foster acceptance of AI. In contrast, fear, fuelled by uncertainties and ethical concerns, leads to resistance. This research further extends the current knowledge in practice and education in psychology and offers valuable insights for policymakers and technologists. The study provides practical recommendations to facilitate more informed, ethical, and psychologically attuned integration of AI into society.</p>

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Fear of the new technology: Investigating the factors that influence individual attitudes toward generative Artificial Intelligence (AI)

  • 期刊论文

  • 发表日期：

    2025年2月17日

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  • Guoyu Wang,
  • Bojan Obrenovic,
  • Xiao Gu,
  • Danijela Godinic

摘要

This conceptual study explores the dynamics shaping the public perception of artificial intelligence (AI). In addition to the expanding role of AI in daily life and the adoption of platforms such as the ChatGPT, this systematic conceptual research explores the psychological and ethical dimensions influencing societal acceptance or rejection of AI. Central to this inquiry are factors such as personal experiences with AI, perceived self-efficacy, job threat perceptions, and the pivotal role of trust in technology. Utilizing cognitive appraisal theory and uncertainty reduction theory, this study explores how positive interactions and high self-efficacy foster acceptance of AI. In contrast, fear, fuelled by uncertainties and ethical concerns, leads to resistance. This research further extends the current knowledge in practice and education in psychology and offers valuable insights for policymakers and technologists. The study provides practical recommendations to facilitate more informed, ethical, and psychologically attuned integration of AI into society.