The chain mechanism of team voice frequency on team creativity: moderating effect of team voice disparity and team voice quality

Based on the sharing-storage-retrieval process of team learning theory, we construct a chain mediation model to examine the impact of team voice frequency on team creativity. Specifically, we explore the mediating roles of team transactive memory system and team knowledge utilization, as well as the moderating effects of team voice disparity and team voice quality. Collecting the two-stage longitudinal paired data of 61 scientific research teams consisting of 338 students (reporting team voice frequency, team voice quality, team transactive memory system, and team knowledge utilization) and 61 tutors (reporting team creativity), we find that team transactive memory system and team knowledge utilization play a chain mediating role between team voice frequency and team creativity. Moreover, team voice disparity negatively moderates the positive effect of team voice frequency on team transactive memory system, while team voice quality positively moderates this relationship. This study reveals the chain mechanism and boundary conditions of how team voice frequency influences on team creativity, thereby complementing existing research on the role of team voice in shaping team creativity.