Scholarlink

<p>This study examines how workplace coaches make sense of their career-work experience in their coaching work with senior leader clients and whether it contributes to qualities perceived as distinctively human when compared with AI coaching agents. Semi-structured interviews were conducted with thirteen coaches from seven countries across three continents and analysed using Interpretative Phenomenological Analysis (IPA) with cross-case integration. Four themes were developed: (1)&#xa0;using experience for sharpening insight and rapport, (2)&#xa0;balancing shared experience with universal leadership realities, (3)&#xa0;strategic sharing through story and metaphor and (4)&#xa0;coaching maturity guiding decisions on when to use lived experience. Participants described credibility and shared language as accelerating trust, while also emphasising restraint, permission and self-regulation to avoid advice giving and assumption. Coaches also reported that distance from a&#xa0;former domain can protect curiosity. Findings inform coach selection and matching and highlight the importance of context-sensitive judgement when integrating experience.</p>

错误：搜索内容不能为空，请输入英文关键词
错误：关键词超出字数限制，请精简
高级检索

Nothing Compares 2 U: Exploring human coach distinctiveness in an age of AI

  • 期刊论文

  • 出版模式：

    开放获取

  • 发表日期：

    2026年3月16日

查看全文
  • Jonathan Passmore,
  • Andy Nobes

摘要

This study examines how workplace coaches make sense of their career-work experience in their coaching work with senior leader clients and whether it contributes to qualities perceived as distinctively human when compared with AI coaching agents. Semi-structured interviews were conducted with thirteen coaches from seven countries across three continents and analysed using Interpretative Phenomenological Analysis (IPA) with cross-case integration. Four themes were developed: (1) using experience for sharpening insight and rapport, (2) balancing shared experience with universal leadership realities, (3) strategic sharing through story and metaphor and (4) coaching maturity guiding decisions on when to use lived experience. Participants described credibility and shared language as accelerating trust, while also emphasising restraint, permission and self-regulation to avoid advice giving and assumption. Coaches also reported that distance from a former domain can protect curiosity. Findings inform coach selection and matching and highlight the importance of context-sensitive judgement when integrating experience.