Kulturtechniken des komplexen Problemlösens – eine Unterscheidung

In complex problem-solving tasks such as organizational development, transformation or strategy projects, misunderstandings or role conflicts regularly occur, resulting in a loss of effectiveness. The article presents the concept of cultural techniques for complex problem solving. Leadership, consulting, expertise, activism and facilitation are described as cultural techniques to promote clarity about the content of these tasks. In addition, confusion and unfavorable combinations are pointed out so that role owners (managers, consultants, etc.) can act more confidently and a conflict-free interaction of cultural techniques becomes more likely.