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<p>Hybrid work models will characterise the world of knowledge work in the long term. The requirements for human-centered work organisation and effective occupational health and safety are changing along with increased flexibility in terms of location and time. Against this background, the aim of this article in the journal GIO is to propose a&#xa0;human-centred and ergonomically oriented framework for work design and regulation of hybrid work.</p><p>The need for a&#xa0;new approach in work design arises from the characteristics of hybrid work: employees work remotely with a&#xa0;high degree of job autonomy, with high workplace flexibly, and in different team contexts. To do this successfully, they need a&#xa0;comprehensive technical infrastructure; they can often select their workplaces as required. This is causing specific challenges for work design, such as the conscious choice of workplaces, the iterative adaptation of hybrid work processes, and the safeguarding of team functionality and social cohesion within the company.</p><p>Instead of viewing hybrid working as a&#xa0;purely technical change, the article calls for a&#xa0;proactive, socio-technical design that is geared towards the needs of employees, actively involves them and at the same time supports organisational goals: Work design as an iterative development process should therefore give employees more scope for action and responsibility, and enable them to do so. The article offers a&#xa0;starting point for further research and practical orientation for a&#xa0;sustainable and human-centred design of hybrid working models.</p>

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Herausforderungen der Arbeits- und Organisationsgestaltung bei hybrider Arbeit

  • 期刊论文

  • 出版模式：

    开放获取

  • 发表日期：

    2025年3月5日

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  • Thomas Hardwig,
  • Erich Latniak

摘要

Hybrid work models will characterise the world of knowledge work in the long term. The requirements for human-centered work organisation and effective occupational health and safety are changing along with increased flexibility in terms of location and time. Against this background, the aim of this article in the journal GIO is to propose a human-centred and ergonomically oriented framework for work design and regulation of hybrid work.

The need for a new approach in work design arises from the characteristics of hybrid work: employees work remotely with a high degree of job autonomy, with high workplace flexibly, and in different team contexts. To do this successfully, they need a comprehensive technical infrastructure; they can often select their workplaces as required. This is causing specific challenges for work design, such as the conscious choice of workplaces, the iterative adaptation of hybrid work processes, and the safeguarding of team functionality and social cohesion within the company.

Instead of viewing hybrid working as a purely technical change, the article calls for a proactive, socio-technical design that is geared towards the needs of employees, actively involves them and at the same time supports organisational goals: Work design as an iterative development process should therefore give employees more scope for action and responsibility, and enable them to do so. The article offers a starting point for further research and practical orientation for a sustainable and human-centred design of hybrid working models.