Zwischen Kontrolle und Agilität – Wie sicherheitsorientierte Unternehmen Paradoxien managen

Creating safety under conditions of complexity can be seen as a continuous process of paradox management. The article works out which paradoxes are in the foreground when organizing high reliability and how these can be dealt with. To this end, reference is made to scientific findings from HRO research and resilience engineering. On the other hand, a case study is used to show how a gradual development of established coping patterns can be initiated in practice.