Dilemmakompetenz – Ein Führungskräftetraining zum Umgang mit Widersprüchen in Organisationen
摘要
This article in the journal ‘Group. Interaction. Organization. (GIO)’ outlines the ability of executives to remain capable of making decisions and taking action in the face of conflicting demands as a key ingredient for healthy working. The authors present the building blocks of an evaluated training on dilemma competence, which promotes decision-making skills of executives in dilemma situations, and report the results of an effectiveness study on specific effect mechanisms of the training.