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Background <p>The increasing burden on the healthcare system requires innovative care solutions, especially for chronically ill patients, such as those with diabetes. Hybrid interaction systems combine digital technologies and personal care to close gaps in care.</p> Objective <p>The study analyzes requirements, potentials, and barriers to the use of hybrid systems from the perspective of patients and healthcare professionals.</p> Methods <p>As part of the HIS4DiaPedes study, online surveys (<i>n</i> = 69) and qualitative interviews (<i>n</i> = 45) were conducted with patients and professionals. The quantitative analysis was carried out descriptively with SPSS, the qualitative content analysis according to Mayring with MAXQDA.</p> Results <p>Both healthcare professionals and patients are calling for real-time data, customizable warning functions, a&#xa0;central platform for data collection, simple communication channels, and transparent data protection solutions. Challenges exist in particular for older patients and in the technical infrastructure.</p> Conclusion <p>Hybrid interaction systems appear to be a&#xa0;potentially suitable addition to diabetes care, provided they are designed to be user-friendly, customizable, and compliant with data protection regulations. The results suggest that the combination of digital and in-person elements, as well as participatory development processes, may be relevant to the acceptance of such systems; however, these assumptions should be tested in confirmatory follow-up studies.</p>

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Hybride Interaktionssysteme in der Diabetesversorgung – Bedürfnisse, Potenziale und Herausforderungen aus Sicht von Patient*innen und medizinischen Fachkräften

  • 期刊论文

  • 出版模式：

    开放获取

  • 发表日期：

    2026年7月1日

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  • Carolin Huperz,
  • Vincent Katter,
  • Beate Klemme,
  • Ismail Özlü,
  • Christoph Dockweiler,
  • Rena Isabel Amelung

摘要

Background

The increasing burden on the healthcare system requires innovative care solutions, especially for chronically ill patients, such as those with diabetes. Hybrid interaction systems combine digital technologies and personal care to close gaps in care.

Objective

The study analyzes requirements, potentials, and barriers to the use of hybrid systems from the perspective of patients and healthcare professionals.

Methods

As part of the HIS4DiaPedes study, online surveys (n = 69) and qualitative interviews (n = 45) were conducted with patients and professionals. The quantitative analysis was carried out descriptively with SPSS, the qualitative content analysis according to Mayring with MAXQDA.

Results

Both healthcare professionals and patients are calling for real-time data, customizable warning functions, a central platform for data collection, simple communication channels, and transparent data protection solutions. Challenges exist in particular for older patients and in the technical infrastructure.

Conclusion

Hybrid interaction systems appear to be a potentially suitable addition to diabetes care, provided they are designed to be user-friendly, customizable, and compliant with data protection regulations. The results suggest that the combination of digital and in-person elements, as well as participatory development processes, may be relevant to the acceptance of such systems; however, these assumptions should be tested in confirmatory follow-up studies.