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Background and research questions <p>Societal crises, particularly the COVID-19 pandemic, have highlighted the importance of organizational resilience in the healthcare sector. However, it remains unclear how such resilience is established, which structures and processes for crisis prevention and management are in place, and what is lacking. This study examines how organizations assess their resilience, what is needed to strengthen it, and how the population can contribute to crisis preparedness.</p> Study design <p>Qualitative guided interviews were conducted with 18&#xa0;experts from healthcare organizations in a&#xa0;district in Baden-Württemberg, Germany. The interviews were analyzed using Mayring’s qualitative content analysis.</p> Results <p>Resilience was assessed variably depending on the organization. Existing structures, such as crisis plans and training concepts, are common but require financial, human, and material resources for sustainable implementation. Additionally, experts emphasize the need to sensitize and prepare the population to actively contribute to crisis preparedness.</p> Discussion <p>The findings cannot be generalized but indicate a&#xa0;particular need for support in organizations outside of emergency and rescue services, as competencies, routines, and structures for resilience require further development.</p> Conclusion <p>Promoting exchange and collaboration, raising awareness, providing training on organizational resilience, and ensuring long-term resource availability are essential. The population should also be more actively involved in and sensitized to the topic.</p>

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Resilienz von Organisationen im Gesundheitssektor

  • 期刊论文

  • 出版模式：

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  • 发表日期：

    2026年2月19日

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  • Lotta Jahl,
  • Alicia Mahler,
  • Marlen Niederberger

摘要

Background and research questions

Societal crises, particularly the COVID-19 pandemic, have highlighted the importance of organizational resilience in the healthcare sector. However, it remains unclear how such resilience is established, which structures and processes for crisis prevention and management are in place, and what is lacking. This study examines how organizations assess their resilience, what is needed to strengthen it, and how the population can contribute to crisis preparedness.

Study design

Qualitative guided interviews were conducted with 18 experts from healthcare organizations in a district in Baden-Württemberg, Germany. The interviews were analyzed using Mayring’s qualitative content analysis.

Results

Resilience was assessed variably depending on the organization. Existing structures, such as crisis plans and training concepts, are common but require financial, human, and material resources for sustainable implementation. Additionally, experts emphasize the need to sensitize and prepare the population to actively contribute to crisis preparedness.

Discussion

The findings cannot be generalized but indicate a particular need for support in organizations outside of emergency and rescue services, as competencies, routines, and structures for resilience require further development.

Conclusion

Promoting exchange and collaboration, raising awareness, providing training on organizational resilience, and ensuring long-term resource availability are essential. The population should also be more actively involved in and sensitized to the topic.