Background <p>People with chronic illnesses report difficulties in their health-related information and decision-making processes, despite their regular dependence. For Germany, population-wide data on health literacy is available; however, there are hardly any from the perspective of those affected with various chronic diagnoses in everyday care.</p> Methods <p>Twelve guided interviews were conducted with a&#xa0;group of people with chronic conditions from a&#xa0;community healthcare centre in Northern Germany and evaluated using qualitative content analysis.</p> Results <p>Health literacy was defined based on diverse forms of access to and utilization of health-related information. Their social environment, milieu and social conditioning appear to play a&#xa0;decisive role in assessing the prerequisites. In terms of everyday care and coping with chronic illness, equal communication with professionals, sense of (re-)assurance and self-determined decisions are crucial.</p> Conclusion <p>The results confirm defined health literacy dimensions. Broader perspectives from chronically ill people in the context of everyday healthcare arise and emphasize that integration into social contexts contributes to health literacy.</p>

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Das Erleben von Gesundheitsinformationen im Versorgungsalltag bei Menschen mit chronischer Erkrankung

  • Annike Morgane Nock,
  • Corinna Petersen-Ewert,
  • Ivonne-Nadine Jürgensen,
  • Sabine Metzing

摘要

Background

People with chronic illnesses report difficulties in their health-related information and decision-making processes, despite their regular dependence. For Germany, population-wide data on health literacy is available; however, there are hardly any from the perspective of those affected with various chronic diagnoses in everyday care.

Methods

Twelve guided interviews were conducted with a group of people with chronic conditions from a community healthcare centre in Northern Germany and evaluated using qualitative content analysis.

Results

Health literacy was defined based on diverse forms of access to and utilization of health-related information. Their social environment, milieu and social conditioning appear to play a decisive role in assessing the prerequisites. In terms of everyday care and coping with chronic illness, equal communication with professionals, sense of (re-)assurance and self-determined decisions are crucial.

Conclusion

The results confirm defined health literacy dimensions. Broader perspectives from chronically ill people in the context of everyday healthcare arise and emphasize that integration into social contexts contributes to health literacy.