Dimensions of scale: Connected Learning Initiative (CLIx)—a case study of educational technology initiative in India

Developing countries around the world are scaling up education interventions. New educational technologies offer opportunities to develop new models to deliver quality education at scale. However, the literature suggests that defining scale is complex, especially in heterogeneous contexts. This paper provides a conceptualization of scale as a dynamic process with three key dimensions: ‘quantity’, ‘diffusion,’ and ‘quality’ through the case of a multi-state, multi-stakeholder program called Connected Learning Initiative in India. It also describes the implementation processes that involve teacher professional development, student engagement, technological developments, and efforts to improve classroom processes in a multifactor environment of stakeholder needs, context, and variance in resources. In conclusion, robust and flexible design approaches for scale are discussed, with implications for further research.