Psychological climate and quiet quitting: unveiling the mediating role of employee satisfaction
摘要
In today’s dynamic workplace environment, understanding the factors that shape employee behavior and engagement is crucial for organizational success. This study examined the relationship between the workplace psychological climate, employee job satisfaction, and the emerging phenomenon of quiet quitting in the context of Poland. Using data collected in 2023 from a sample of 1,052 Polish employees, we proposed the hypothesis that a positive workplace psychological climate enhances job satisfaction and, in turn, reduces employees’ propensity to engage in quiet quitting, with job satisfaction functioning as a mediating mechanism in this relationship. The results confirmed that the psychological climate significantly increased job satisfaction (H1), which subsequently reduced employees’ propensity to engage in quiet quitting (H3). Additionally, job satisfaction emerged as a significant mediator in this relationship (H2), though the strength of the mediation effect varied across the specific dimensions of the psychological climate. Our findings contribute to the emerging literature on quiet quitting by highlighting the complexity of its underlying mechanisms. Whereas prior studies suggested that quiet quitting resulted from direct responses to workplace conditions, our study demonstrates that it was influenced by a more intricate interaction between environmental factors and employee perceptions. By clarifying these dynamics, our research offers valuable insights for organizations seeking to foster a more supportive psychological climate and boost employee engagement.